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FAQ & POLICIES
Pickup times, pricing, credits and what a day at the Lab looks like, all in one place.
The fun starts as early as 2:30 PM for pickups and runs until 5:30 PM! Our team scoops kids up from select LIC schools and bus stops, or you’re welcome to drop off at the studio.
Pickup is at 5:30 PM! If the library works better for you, you can meet us at Hunters Point Library by 5:45 PM, and your child’s teacher will text you when the group is on its way. Just bring your photo ID, and remember that only people on your approved Pickup List can sign your child out. You can update that list anytime in your parent portal.
We know life gets busy, but please plan to leave by 5:45 PM, since a $75 late fee kicks in after that. If your child is still with us at 6:00 PM, we’ll start calling their emergency contacts to make sure someone is on the way.
If schools are open, the walk is on! Our team just slows things down and takes the safest route to the Lab. Please make sure your child has weather-ready shoes and outerwear each day, and don’t worry about surprise rain, since we keep a few ponchos on hand just in case.
For afterschool, just email info@theafterschoolcollective.org before 12:00 PM that day so we can give the team a heads-up! That includes early pickups, or a grandparent or sitter picking up. For camps, just let the instructors know when you drop your child off. Either way, anyone picking up will need to be on your approved Pickup List and bring a photo ID.
Yes, please! Email info@theafterschoolcollective.org by 12:00 PM so our team doesn’t wait at pickup, and we’ll add a credit for the missed day.
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